International Software Testing Qualifications Board. (2026). 総合的品質管理(Total Quality Management). ISTQB Glossary. October 19, 2026 に https://istqb-glossary.page/jp/%E7%B7%8F%E5%90%88%E7%9A%84%E5%93%81%E8%B3%AA%E7%AE%A1%E7%90%86-total-quality-management/ から取得.
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