Incident Management

The process of recognizing, investigating, taking action and disposing of incidents. It involves logging incidents, classifying them and identifying the impact.

Present in sylabi

Expert Improving the Test Process 2011 Advanced Security Tester 2016
Incident
Incident Management Tool

How to cite

International Software Testing Qualifications Board. (2026). incident management. ISTQB Glossary. Retrieved October 19, 2026, from https://istqb-glossary.page/incident-management/.

Training providers

Vetted providers offering training for the certification(s) this term belongs to. See the full directory.

iSQI
online, classroom · EU, US, APAC
Sogeti
classroom · EU, US, APAC
imbus
online, classroom · DE, AT, CH

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